Voice Monkeys
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Privacy

Last updated: November 8, 2026

This policy explains which data Voice Monkeys and voicemonkeys.com process, why, and what rights you have. The controller is Yarix LLC (United States). For any privacy question or request, write to support@voicemonkeys.com.

In short

  • On a Mac (Apple Silicon or Intel), your voice and your text never leave your computer.
  • On Windows and Linux too, speech is recognized on your computer, and your voice and text stay there.
  • No advertising. Google Analytics counts visits to this website (never the apps), with your consent where the law requires it. We never sell data.

What we process and why

  • Purchases (Mac). Your email, license key, amount, currency and language, to deliver the key, resend it and handle refunds. Legal basis: performance of the contract (GDPR Art. 6(1)(b)) and accounting obligations (Art. 6(1)(c)).
  • Trial and activation (Mac). An anonymous hash of your Mac's hardware ID, the trial start date and the activation dates, so that the trial and each key work on one Mac. Basis: the contract and our legitimate interest in preventing abuse (Art. 6(1)(f)).
  • Account (cloud version). Your email, sign-in codes (stored only as a hash and valid for 15 minutes), and the name and type of each signed-in computer with the time it was last online. With Google sign-in, also your Google account ID and the email address Google has confirmed, to recognize you next time; we don't store your name, photo or anything else from your Google account. Basis: the contract.
  • Subscription. Your Stripe customer ID, plan, status and billing dates. Basis: the contract.
  • Only for people who subscribed earlier, until the end of the period they paid for: audio goes over an encrypted connection to our server in Germany, becomes text in memory and is discarded; we store neither audio nor text.
  • Waitlist. Your email, the platform you chose and your language, to write to you once when that version launches. Basis: your consent (Art. 6(1)(a)), which you can withdraw at any time.
  • Server logs. Like any website, our servers log IP addresses and requests to keep the service secure. Logs are deleted after 14 days. Basis: legitimate interest.
  • Website statistics. We count page views, downloads, checkouts and purchases per day, language, operating system, campaign source (utm_source) and referring website. These counters contain no IP addresses, no identifiers and no cookies, so they cannot be linked to you. Basis: legitimate interest.
  • Invitation codes. If you come through a link with an invitation code or a campaign source (?ref=, utm_source), we keep that code for 30 days and save it with your purchase, trial, subscription or account, and pass it to Stripe with the payment, so we know which link or partner brought you. No IP address is stored with it. Basis: legitimate interest.
  • Crash reports. If an app crashes or freezes, it sends us a report on the next launch: the app version, the operating system, the computer model, where in the code the error happened and the last lines of the app's technical log. A report never contains audio, dictated text, your history or your dictionary. It carries only a random installation number that is not linked to your license, trial or account, and no IP address is stored with it. You can turn sending off in the app's settings. Reports are deleted after 90 days. Basis: legitimate interest in fixing errors.
  • Support. When you write to us, we keep the conversation so we can help you. Basis: legitimate interest.

Google Analytics

We use Google Analytics 4 (Google Ireland Limited and Google LLC) to see how visitors find and use this website. It runs only on voicemonkeys.com, never in the apps, and never sees your voice, your text or your license key.
- What is collected. Pages viewed, clicks on Download and Buy, a completed purchase (amount and order number, no name or email), a sign-in to the account (only that it happened), the referring website and campaign, approximate location (country, city), device, browser and language. Google Analytics does not store IP addresses. Advertising features and Google signals are off.
- Consent. In the EU, the EEA, the United Kingdom and Switzerland, Google Analytics sets no cookies until you click Accept in the cookie banner (Art. 6(1)(a) GDPR); before that, or if you decline, Google receives only cookieless signals without identifiers (Consent Mode). Elsewhere, measurement is on by default based on our legitimate interest (Art. 6(1)(f)); you can decline in the same banner.
- Retention. Google Analytics data is deleted after 14 months.
- Opt-out. Change your choice at any time with Cookie settings at the bottom of every page, or install the Google Analytics opt-out add-on. See also the Google privacy policy.

Cookies and browser storage

If you open the site through a link with an invitation code (?ref=) or a campaign source (utm_source), the cookies "vm_ref" and "vm_src" keep that code for 30 days. They contain only the code from the link, no IP address and no identifier, are read only by voicemonkeys.com and are never shared with advertisers. With your consent, Google Analytics sets the cookies "_ga" and "_ga_*" (see Google Analytics above), and the cookie "vm_consent" remembers your choice for 12 months. We set no cookies for advertising. If you choose a language, a "lang" cookie remembers it. The type of computer you pick on the site is kept in your browser's local storage, and the account page keeps you signed in only for the current browser tab (session storage). All of this stays in your browser and is needed for the site to work. While you sign in with Google, the cookie "vm_oauth" checks for up to 10 minutes that you come back from Google to the same browser; it is deleted right after sign-in.

The apps

The Mac app (Apple Silicon and Intel) downloads the speech model once from Hugging Face or, if that fails, from our server. All apps check voicemonkeys.com for updates: the Mac app once a day, the apps for Windows and Linux a minute after launch and then every 6 hours. Each check is a plain request for an update file and tells our server only the app name and version (Mac) or the operating system and processor type (Windows, Linux); no account, license or computer ID is sent. Updates are downloaded from voicemonkeys.com or dl.voicemonkeys.com (delivered through Cloudflare). Like any download, these servers see your IP address; on our server it is kept only in the server logs, which are deleted after 14 days. Apart from crash reports (see above), the apps send no usage data and no analytics.

Processors

We share data only with service providers that process it on our behalf:
- Stripe: payments, subscriptions and invoices (United States and EU). Card details go directly to Stripe; we never see them.
- NOWPayments: cryptocurrency payments (Saint Vincent and the Grenadines, outside the EU, so the transfer safeguards below do not apply to it; data goes there only if you choose to pay with crypto). It receives the order number, the amount and currency, your email if it is passed to NOWPayments, and the blockchain payment data (wallet address, transaction hash). NOWPayments privacy policy.
- Tribute: payments with Russian cards and through Telegram. It receives your Telegram account ID and username and your purchase details (product and amount), and passes them to us so we can deliver your key. Tribute privacy policy.
- Brevo: sending emails such as license keys and sign-in codes (France, EU).
- Cloudflare: DNS and forwarding of email to support; Cloudflare Turnstile, which protects the sign-in code, demo and waitlist forms from bots and receives your IP address, user agent and browser check data only to tell people from bots; the download network dl.voicemonkeys.com, which sees your IP address and user agent when you download an installer or update (United States and worldwide). Cloudflare privacy policy.
- Hetzner: our servers (website and licensing in Finland, cloud recognition in Germany).
- Hugging Face: hosting of the speech model for the Mac app (United States).
- Google: optional sign-in with a Google account, where we receive only your account ID and confirmed email address; Google Analytics for this website (see above) (United States and EU).

Transfers outside the EU rely on the EU-US Data Privacy Framework or on the European Commission's standard contractual clauses offered by these providers.

How long we keep data

  • Purchase and subscription records: as long as tax and accounting law requires (usually up to 10 years).
  • Account, computers and monthly usage: while your account exists; deleted on request.
  • Trial and activation hashes: while the trial or the license is relevant; deleted on request.
  • Waitlist: until we send the launch email, or until you ask us to remove you.
  • Server logs: 14 days. Sign-in codes: 15 minutes.
  • Crash reports: 90 days.
  • Google Analytics: 14 months.

Your rights

Under the GDPR and similar laws, you can ask for access to your data, a copy in a portable format, correction, deletion or restriction of processing. You can object to processing based on legitimate interest and withdraw your consent at any time. Write to support@voicemonkeys.com from the email address concerned; we answer within 30 days. You also have the right to complain to the data protection authority in your country.

Children

Voice Monkeys is not intended for children under 16.

Changes

If we change this policy, we update the date at the top. We tell customers about important changes by email.